Rentiuno support

Last updated: 1 September 2026

Need a hand with Rentiuno, found a bug, or want to suggest something? Here's how to reach us.

Email us

Write to support@rentiuno.com.au. A real person reads every message, and we usually reply within 2 business days (Australian Eastern time).

What to include

The more you tell us, the faster we can sort it out:

The email address you signed up with
Your device and its operating system version
What you were doing when it went wrong
What you expected to happen instead
A screenshot, if you have one

From inside the app

If you can sign in, go to Settings, then Help & Feedback. It reaches the same inbox and attaches your account details for us, so it's usually the quickest way to get an answer.

Are you a tenant? Rentiuno is a tool for landlords. If your details are in Rentiuno because your landlord entered them, your landlord controls that information, so please contact them directly. You can still email us and we'll help where we reasonably can.

Delete your account

You can delete your account and all of its data at any time, from inside the app or by email if you can't get in anymore. Full instructions are on our account deletion page.

Privacy and your data

Our privacy policy explains what we collect, where it's stored, and the rights you have over it. Privacy questions can go straight to privacy@rentiuno.com.au.